FIELD MAINTENANCE AND SUPPORT

It is crucial to get support for the continuity of operations when you need it for all the areas of multi-site businesses. Achieving this requires the presence ofnearby service networks to the locations you are being served.

Our biggest goal as KVBis to provide support services to our customers with the desired quality, in the most favorable conditions and in the shortest possible time.

Services we provide for IT and non-IT infrastructures eliminate the problems of our customersthat are caused by dealing with more than one firm andtrying to coordinate them.

To ensure this;

 

• We serve in every province of our country with the desired level of service network.

• We support every area with a service point that has the right area of expertise to ensure a professional delivery of our services.

• We give the necessary training and support materials to all our service points for the needs of customers.

• We are sending reports that contain the service forms and images whichour customer can easily control.

• We are constantly evaluating our service quality with customer surveys.

 

Services we provide;

 

• IT Infrastructures (Copper/Fiber cabling installation and maintenance)

• Wi-FiInfrastructures(installation and maintenance)

• Network devices (installation and maintenance)

• Electricity Infrastructure (installation and maintenance)

• Uninterrupted Power Supplies (installation and maintenance)

• Generators (installation and maintenance)

• Air conditioning systems (installation and maintenance)